Wanted to love it
Using combo of balancing conditioner and shampoo, only for a few days so far but will likely not be repurchasing any of the concentrates based on my experience thus far. Hair feels more oily after use, and the conditioner looks like it's separating a few days after being thoroughly mixed up.
Really wanted to love these concentrates after finding out my skin is sensitive to coconut oil and these were about the closest low-waste hair care I could find that didn't clearly include it.
Ethique New Zealand
Thanks so much for taking the time to share your feedback for our Concentrates, although I'm sorry to hear you haven't loved these ones!
May I ask how you were using this product and how you made it up?
As a part of our product guarantee, I'd love to send you another Shampoo and Conditioner Concentrate - perhaps our Nourishing Shampoo and Conditioner or perhaps our bars instead? If you're interested in this please reach out to us via email@example.com alongside your delivery details and the products you'd like to try. Alternatively, if you've purchased through our website, I can refund this for you instead 😊