Hi Ezgi,
Thanks so much for taking the time to share how you found our Bliss Bar, though I'm sorry to hear you didn't find this one to be cleansing enough for you!
We do recommend double cleansing if you have make-up/sunscreen on your face at the end of the day to make sure it gets off as much as possible - may I ask if you were double cleansing with this one?
Have you tried our Deep Green? You may find this one is better suited for you, if you're interested I'd love to send this one to you, if you could please email us at hello@ethique.com or as a part of our product guarantee, if you'd prefer a refund (as long as you've purchased through our site) I can offer this instead 😊
~ Georgia