Lip, Lip, Hurray!™ Gift Pack

Thanks so much for your review—and for giving Juicy a try! We’re sorry to hear it felt a bit thick or hard to apply. Our lip balms are made with nourishing plant-based waxes and loads of cocoa butter (no petroleum or silicones), so they can feel a little firmer—especially in cooler weather.

If it helps, try warming the tube in your hands for a few seconds before applying—this softens the balm and makes it glide on more smoothly. We’re grateful you took the time to share your thoughts, and we hope Juicy’s hydration still delivered some relief for your lips! 💚

Thanks so much for your feedback, Emma—and for your ongoing support of Ethique. We're sorry to hear this lip balm didn’t feel as moisturising as expected and that your recent product choices haven’t quite landed the way you hoped.

We know how important it is to feel confident when trying something new, and we’d be happy to help guide you back to bars that are a better match for your needs if you’re open to it. Your feedback really helps us improve—thank you again for sharing it with us. 💚

Thanks so much for your feedback, Jacqueline—we’re glad you loved the colour, but we’re sorry to hear the texture didn’t feel as moisturising as expected.

Our lip balms are formulated without petroleum or silicones, using natural ingredients like castor oil and candelilla wax. This can give the balm a firmer feel, especially in cooler conditions. Warming the balm slightly with your fingers before application can help improve glide and make it feel more nourishing on the lips.

We really appreciate you giving it a try and sharing your experience—it helps us continue to improve. 💚