Disappointed in the formula change
I've been buying the old version of this for years and loved it, and just bought these thinking they had just changed the look, nope now it's caffeinated (I checked the bars I have from my previous order and they aren't), and I can't handle caffeine well so I'll eat the money I spent buying some of these and donate/give them away so they don't totally go to waste but now I have to find a new shampoo that doesn't bother my skin and makes my hair look nice and preferably comes in environmentally friendly packaging. I'm very disappointed in this change.
Ethique New Zealand
Thanks so much for your feedbackâweâre really sorry the new formulation isnât a good fit for you. We completely understand that ingredient sensitivities are personal, and weâre grateful you flagged this.
Youâre absolutely rightâour Volumising Shampoo Bar was recently updated to include caffeine as part of its performance boost. We added this to support scalp stimulation and volume, but we know it wonât be suitable for everyone. We appreciate your past support and would love to help guide you to a better match if you're open to it. đ